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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gina Kramp

Gina Kramp

March 7, 2026

5  out of  5
rating by Gina Kramp
"Jessica was fantastic with helping me add rental insurance to my policy in less than a day! Thanks for being so thorough and responsive"
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Ricardo Moore

March 5, 2026

5  out of  5
rating by Ricardo Moore
"The Asian were very user-friendly."
We responded:
"Thank you, Ricardo! I'm happy you found our services user-friendly. We aim to make every interaction smooth and efficient. If you need anything else, feel free to reach out!"
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Jen

March 4, 2026

5  out of  5
rating by Jen
"Jessica K. was very helpful in helping me add a new car and river to my policy and recommended discount programs for adding my teen driver. She answered all my questions, would definitely recommend her."
We responded:
"Thank you, Jen! I'm glad we could assist you with adding a new car and driver to your policy. It's wonderful that we could also recommend discount programs for your teen driver and address all your questions. We appreciate your recommendation! If you need anything else, feel free to reach out."
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Dianne Moran

March 2, 2026

5  out of  5
rating by Dianne Moran
"I was very happy with the help and advice I received from Brayden. I would happily recommend him and this agency for your insurance needs."
We responded:
"Thank you, Dianne! I'm glad you received helpful advice and support. Your recommendation is greatly appreciated. If you need anything else, just let us know!"
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Jessie Woods

February 26, 2026

5  out of  5
rating by Jessie Woods
"I worked with Noah and he was easy going, relatable, understanding, and great to follow....amazing Experiance because of this man 💯🙌"
We responded:
"Thank you, Jessie! I'm glad you had an amazing experience with us. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Priscilla Crook

February 26, 2026

5  out of  5
rating by Priscilla Crook
"Noah thank you very much. Relief from looking for different companies for car insurance is stressful. Noah you easy my Stress. Thanks"
We responded:
"Priscilla, thank you for your feedback! I'm happy we could help ease your stress with finding car insurance. If there's anything else you need, just let us know!"
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Cody Davis

February 18, 2026

5  out of  5
rating by Cody Davis
"Outta everywhere in Champaign , these individuals were able to help me understand and handle the process of a surety bond. Great communication and check-ins/ updates Very effective , clear and kind-hearted staff Deeply appreciate their kindness and flexibility , especially Alex and Bethany!"
We responded:
"Thank you, Cody! I'm really happy to hear that our team, especially Alex and Bethany, could assist you with your surety bond needs. We strive to provide clear communication and a supportive experience. If you need anything else, feel free to reach out!"
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Bohyang Jin

February 17, 2026

5  out of  5
rating by Bohyang Jin
"I just started my auto insurance with State Farm today. Noah was really kind and helped me a lot in getting everything set up. I’m happy to be with State Farm, and thank you so much, Noah!!"
We responded:
"Thank you for your review, Bohyang! I'm glad to hear that Noah was able to assist you with setting up your insurance. We're happy to have you with State Farm. If you have any questions or need further assistance, feel free to reach out anytime!"
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Larry Lister

February 17, 2026

5  out of  5
rating by Larry Lister
"Got a great price on a home/auto bundle and reduced total payment by 44%. Thanks to Noah Garrett for reaching out and working with us!"
We responded:
"Larry, thank you for sharing your experience! I'm happy to hear that Noah was able to assist you with a great deal on your bundle. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Edward A Simon Jr

February 13, 2026

5  out of  5
rating by Edward A Simon Jr
"Natalia was great, very professional and knowledgeable. Plus she doubled checked everything just to make sure everything was right. I would highly recommend Statefarm to everyone in Urbana Illinois. Thank You"
We responded:
"Thank you for your feedback, Edward! I'm happy to hear that our office provided you with professional and knowledgeable service. It's wonderful to know we ensured everything was accurate. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Autumn

February 10, 2026

5  out of  5
rating by Autumn
"Very nice and helpful people"
We responded:
"Thank you, Autumn! I'm happy to know you found our team nice and helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Shekina Mullen

February 9, 2026

5  out of  5
rating by Shekina Mullen
"Javi was great to work with! He made transitioning to State Farm a seamless process!"
We responded:
"Thank you, Shekina! I'm happy to hear that our office made your transition to State Farm smooth and easy. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Lucy Wilber

February 7, 2026

5  out of  5
rating by Lucy Wilber
"Highly recommend working with Noah, he’s the best!"
We responded:
"Thank you, Lucy! I'm happy to hear that our office made such a positive impression. We appreciate your recommendation and are here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Roger Brown

February 5, 2026

5  out of  5
rating by Roger Brown
"I had a great experince with my call with state farm. Noah was the one I talked to. He was very detailed, fast, and helpful. Shoutout to Noah. Five good stars."
We responded:
"Thank you, Roger! I'm happy to hear about your positive experience with our office. Our team will be delighted to know our detailed and efficient assistance made a difference. We appreciate your feedback and your five-star rating! Let us know if there's anything else we can do for you."
Profile photo of Thoufeeque Saheer

Thoufeeque Saheer

February 5, 2026

5  out of  5
rating by Thoufeeque Saheer
"It's been a great experience working with Alex from the John Caywood. He has been communicating so good and able to understand what really needed for me and able to help me out. Thanks a lot guys."
We responded:
"Thank you, Thoufeeque Saheer! I'm happy to hear about your positive experience with our team. It's wonderful that we were able to communicate effectively and meet your needs. We appreciate your feedback and are here if you need anything else!"
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Eric O

February 2, 2026

5  out of  5
rating by Eric O
"So the person I worked with is Alex. Alex has been absolutely amazing to work with. He’s gone above and beyond with every policy I have, always taking the time to explain my options clearly and make sure everything is set up perfectly for my needs. He’s knowledgeable, responsive, and genuinely cares about making sure I’m covered and comfortable with my decisions. Every interaction has been smooth and stress-free thanks to him. I couldn’t ask for better service and highly recommend Alex to anyone looking for a reliable and trustworthy insurance professional. Thank you Alex!!"
We responded:
"Thank you, Eric! I'm happy to hear about your positive experience with Alex. It's great to know that he has been attentive and thorough in ensuring your needs are met. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
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Devin O'Dell

January 31, 2026

5  out of  5
rating by Devin O'Dell
"I broke down 16 miles north of Austin, NV in my 39 ft RV. Oh, you haven't heard of it? No one has. I was 5 and a half hours north of Vegas, and that was the closest shop that could service me. Thankfully I remembered I have State Farm roadside assistance. Bethany worked with me everyday to make sure I would 100% get reimbursed when submitting my $3500 tow all the way to Las Vegas. She also checked on me multiple times a day to make sure I was safe where I was stranded on the side of the road. Just excellent service from an insurance agent, which I feel is exceedingly rare nowadays when it seems that insurance companies are finding ways to deny coverage this particular agent stepped up to make sure I wasn't left with the bill. Thanks so much!"
We responded:
"Thank you, Devin, for sharing your experience! I'm really happy to hear that Bethany was able to assist you during such a challenging situation. It's great to know that she ensured your safety and helped with the reimbursement process. Our office is committed to providing excellent service, and your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
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Denise Hinrichs

January 27, 2026

5  out of  5
rating by Denise Hinrichs
"Brady was informative and patient in helping us find the correct level of insurance and helping us switch our carrier to State Farm. We were very pleased with his service!"
We responded:
"Denise, thank you for sharing your experience! I'm happy to hear that Brady was able to assist you with finding the right insurance and making the switch to State Farm. We appreciate your trust in us. Let us know if there's anything else we can do for you!"
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Alexis Koester

January 27, 2026

5  out of  5
rating by Alexis Koester
"I had a great experience with Javi! He helped me with a life insurance policy and was very knowledgeable. I highly recommend!"
We responded:
"Thank you, Alexis! I'm happy to hear about your positive experience with Javi. His expertise in insurance is truly valuable to our team. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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mallery bellik

January 27, 2026

5  out of  5
rating by mallery bellik
"had a great experience working with Alex from start to finish. He was extremely knowledgeable, easy to talk to, and took the time to walk me through everything without ever making me feel rushed. Alex answered all of my questions thoroughly and made sure I understood my choices so I could make the best decision. It’s clear he truly cares about his clients, and I wouldn’t hesitate to recommend him to anyone looking for a reliable and supportive insurance agent."
We responded:
"Thank you, Mallery, for sharing your experience! I'm happy to hear that Alex provided such knowledgeable and supportive service. It's great to know he made the process smooth and informative for you. We appreciate your recommendation and are here if you need anything else!"
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Julia Anodenko

January 27, 2026

5  out of  5
rating by Julia Anodenko
"I had an excellent experience working with Alex. He was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. Alex took the time to explain my options clearly, answered all my questions, and made sure I felt confident in my decisions. I highly recommend Alex to anyone looking for an insurance agent who truly cares about their clients."
We responded:
"Thank you, Julia! I'm happy to hear about your positive experience with Alex. His dedication to providing clear and helpful guidance is something we truly value. If you need any further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Hang Trinh

Hang Trinh

January 19, 2026

5  out of  5
rating by Hang Trinh
"E da mua bao hiem ben Chi Vy. Chi tu van nhiet tinh va rat de hieu."
We responded:
"Cảm ơn Hang Trinh đã chia sẻ đánh giá của bạn! Tôi rất vui khi biết rằng chị Vy đã tư vấn nhiệt tình và dễ hiểu. Nếu bạn cần hỗ trợ thêm, đừng ngần ngại liên hệ với chúng tôi nhé!"
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Nen Nguyen u

December 15, 2025

5  out of  5
rating by Nen Nguyen u
"Wow. Mình mua car Insurance ở Văn phòng của chị Vy rất lâu rồi. Maybe 5-6 years. Lúc nào chị cũng tư vấn Rất nhiệt tình và vui vẻ. Thank you for your service Ms Vy"
We responded:
"Cảm ơn Nen Nguyen u đã chia sẻ đánh giá của bạn! Tôi rất vui khi biết rằng chị Vy đã mang đến cho bạn sự tư vấn nhiệt tình và vui vẻ trong suốt thời gian qua. Chúng tôi rất biết ơn sự tin tưởng của bạn và luôn sẵn sàng hỗ trợ bạn bất cứ khi nào cần. Cảm ơn bạn đã chọn chúng tôi!"
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Steven Lee

December 11, 2025

5  out of  5
rating by Steven Lee
"Great customer service and quick fast and easy savings."
We responded:
"Thank you, Steven! I'm happy to hear you appreciated the customer service and found the process quick and easy. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help!"
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vi nguyen

November 8, 2025

5  out of  5
rating by vi nguyen
"Recently switched from clearcover to State Farm and immediately had a claim. Though it would be such a headache but Jessica K. From Caywood State Farm was so amazing and helpful. Definitely happy that I switched and found the right State Farm office. Thanks Jessica !"
We responded:
"Thank you, Vi! I'm glad to hear that Jessica was able to assist you with your claim and make the process easier. We're happy you chose our office and look forward to continuing to support your insurance needs. Let us know if there's anything else we can do for you!"